We accept most commercial insurance plans. This includes most BCBS, Cigna, Aetna, United, Tricare, and many other commercial insurance plans. If you are unsure about yours, call our office to verify with our pediatricians in Memphis, TN.

Note: We are not TennCare providers, and due to Tennessee State law, we cannot see your child if they are covered by TennCare, even if you wish to pay out-of-pocket.

The physicians of Laurelwood Pediatrics wholeheartedly support vaccination of children and recommend that all of our patients be fully vaccinated in a timely fashion. Therefore, Laurelwood Pediatrics will not accept new patients whose parents refuse to vaccinate their children.

Please contact our pediatricians in Memphis, TN if you wish to learn more about our policies

We don't take X-rays in our office. Although some X-rays we order are not complex, many require reading by an experienced pediatric radiologist. If your child should need an X-ray, we will refer you to a radiologic facility affiliated with your insurance plan.

Usually, the X-ray can be made very quickly, and we can get results to you promptly. Some more complicated procedures must be scheduled a few days ahead, and we can assist with this process as well. Contact our newborn pediatricians in Memphis, TN to learn more.

We value the relationship that a patient develops with their doctor, and want your child to see their own pediatrician as much as is possible. For checkups, scheduling with your pediatrician will not be difficult, although it is always a good idea to plan ahead a couple of months to make sure that you can get an appointment on the date and time you wish.

For sick visits, it is usually possible to see your own pediatricians in Memphis, TN; however, when making an appointment later in the day for that same day, you may be offered an appointment with one of the other physicians.

We value your time and strive to keep wait times as low as possible. On average, wait times are between 10 and 30 minutes.

During your wait, your insurance coverage is verified to help ensure you don't have any surprises when your bill arrives. The medical assistant collects information from you and your child about the visit. Then screenings appropriate for your child's visit are begun.

Occasionally, unexpected situations involving other patients may cause delays, and we appreciate your understanding when these arise. Contact our professional pediatricians in Memphis, TN to learn more.

We have an early morning walk-in clinic from 8 a.m. until 8:30 a.m., Monday through Friday, for sick children. An appointment is not necessary for the early morning clinic.

Rarely, we may have an unusually busy early morning clinic with more patients than we can see during this time. On those days, a few patients may be offered later appointments while checking in.

Did you know? According to the Centers for Disease Control and Prevention (CDC), 5.9% of children ages 5–11 missed 11 or more days of school during the previous year because of illness, injury, or disability in 2024.

If your child has a long-standing problem, it is best to make an appointment with your regular doctor. If your child is sick and you'd like to have him seen that day, it's also fine to call for an appointment with our pediatricians in Memphis, TN, later in the day.

Walk-ins are accepted only during our early morning hours from 8:00-8:30 M-F without an additional charge. Otherwise, please call ahead for an appointment with our newborn pediatrician in Memphis, TN.

Ideally, we like to schedule checkups and sick visits separately. However, this does not always occur. If your child is here for a checkup and requires additional management of a medical problem, your insurance may be charged for both services.

Often, even with a minor illness, we can go ahead and do a checkup visit. If your child seems too sick to receive scheduled vaccines, you can do the checkup and come back for the vaccines later.

Please contact our pediatricians in Memphis, TN to learn more.

If you need to contact us at night or on the weekend, you may simply call our regular number (901.683.9371). Our answering service will have one of our nurses call you back promptly.

At Laurelwood Pediatrics, our pediatricians understand emergencies happen and are here to help.

New parents often need help with little questions that come up. There is a nurse in our office during the day available to answer such questions. If you need to speak with the nurse during the day about a routine question, it is easy to drop a question into the patient portal, and they will get in touch with you. Nurses are also available at night for more urgent questions. There is no charge for these services.

Certain types of telephone care provided by your pediatrician are recognized as medical encounters, and Laurelwood will bill your health plan for specific types of telephone calls with your pediatrician. You may be responsible for all or part of this fee depending on your individual health insurance coverage. Contact our newborn pediatrician in Memphis, TN to learn more.